Privacy Policy

The practices and policies that are followed by www.delta-airlinereservations.com to ensure the protection of your personal information are stated below. We aim to protect any personal information that is obtained when you use this website ("delta-airlinereservations.com"). You are agreeing to the following policies and practices when visiting this website.

    • Information collected by us
    • Usage of your information
    • Sharing of your information
    • Your preferences and choices
    • Protection of your information
    • Privacy of Children
    • External Links
    • Contacting Us
    • Phishing

www.delta-airlinereservations.com reserves the right to update this Privacy Policy in the future. The update date can be located by referring to the "Last Updated" section at the top of the page. The changes done to our Privacy Policy become effective only after the revised Privacy Policies are posted.

Information Collected by us:
General: Any information that is entered on the website or is given on telephone, e-mail, fax, etc. is stored. Stored information regarding your identification includes your first name, last name, telephone number, postal address, e-mail addresses, etc. In a few cases, the billing information (like credit card number, cardholder name, and expiry date) is also stored. The information about a traveler’s preference such as meal preferences, seat selections, frequent flyer/car/hotel information etc. might also be requested. You can opt for not providing such information but many services require to enroll you as a member or to purchase products or services, completing traveler profile, participating in surveys and contests, asking questions or initiating any other transactions.

Passenger Information: When a person makes arrangements on behalf of another person through www.delta-airlinereservations.com, then the travel preferences and personal information of the individual would be required in the name of which the bookings/arrangements are made. The consent of the individual whose information is being provided to www.delta-airlinereservations.com is required for the access to view or change the information is only available through the account of the person booking the flight.

Information from Other Sources: We might also add information that is obtained periodically from our business partners and other independent third-party sources to our account information.

The Information includes: Updated delivery information, Address information (which is used to correct records and facilitate proper delivery of travel information), Demographic information (which is used to understand the potential purchasing preferences of our customers), Automatic Information (your computer-related information is automatically collected on visiting the Site). For Instance, the website collects your IP address, Software of Web browser (like Google Chrome or Internet Explorer), and the referring Web site. Information relating to your online activity may also be collected. One of the reasons behind collecting this automatic information includes our aim of customizing the user experience.

Other Web Technologies and Cookies: A cookie is a small and unique identifier text file. We might assign your computer a cookie upon your visit to the website www.delta-airlinereservations.com. For example, when a person signs in to www.delta-airlinereservations.com as a member then we record the member ID and the name of the member account. It is then stored in the cookie file of the user. If you check the box named "Save password for automatic sign-in", then the password may also be saved in the cookie file stored on your computer. The member IDs, passwords, and the other account-related information which is included in the cookies are encrypted for security purposes. You can also disable the receiving of a cookie file by enabling the feature in your Web browser that refuses cookies or prompts before storing a cookie. You might not be able to access many offered travel tools by www.delta-airlinereservations.com if you refuse to accept cookies.

Information collected through Third-Party Advertising Company Cookies and other measures that compute the effectiveness of ads is used by third-party advertisers. These advertisers include those clients who serve ads on our behalf across the Internet. They use it to modify, analyze, and personalize the advertisement content on www.delta-airlinereservations.com and hence display the ads that have a greater probability of interest. This Privacy Policy does not cover the access or control over cookies or any other features and the information practices of the advertisers as well as other third-party clients. It is stated by the Fair Credit Billing Act that in case of fraudulent charges, your Credit Card provider is not liable to make you pay in excess of $50. If $50 is demanded by your credit card provider, then www.delta-airlinereservations.com will cover the expenses up to the full amount of $50 in case of any unauthorized use of your credit card resulting through none of your faults while purchasing from www.delta-airlinereservations.com using its secure server. You shall also notify your credit card provider in case of the occurrence of such an event.

How We Use Your Information:
Sensitive Billing information is used by www.delta-airlinereservations.com in order to complete your travel purchases. The sensitive billing information includes information like credit card number, cardholder name, expiration date, etc. Other general information is also used for the following purposes:

    • For providing products and services as requested
    • For providing relevant travel confirmation and updates
    • For managing your account
    • For including processing bills
    • For providing travel notifications
    • For communicating with you in general
    • For responding to your questions and comments
    • For measuring your interest in our products and services
    • For notifying about special offers, products, and services that you may like
    • For otherwise customizing your experience with www.delta-airlinereservations.com.
    • For rewarding through various reward and recognition programs that you may choose to join
    • For soliciting information received (this information includes the information received through surveys)
    • For collecting fees, resolving disputes, or for troubleshooting problems
    • For preventing illegal or potentially prohibited activities
    • For enforcing our Terms of Use

In any other way as may be described to you during the collection of the same.

Sharing your information:
Your information may be shared by www.delta-airlinereservations.com with the following entities: Suppliers include airlines, car rental agencies, hotels; cruises, etc. are those people/parties which fulfill your travel requirements. All services throughout www.delta-airlinereservations.com which are provided by a third-party supplier have been described in the same way. Your email address is not shared with these suppliers. However, we may if they require it for fulfilling any reservations done through www.delta-airlinereservations.com. The use of this information is restricted to that purpose. No limitations are placed on our suppliers for using or disclosing you’re other personal information. Hence, the reviewing of the Privacy Policies of the other travel suppliers (the products of whom you are buying through www.delta-airlinereservations.com) is encouraged by us. It is to be noted that you can also be contacted by these suppliers for obtaining any necessary or additional information which may be required to process your travel reservation. The third-party vendors are those vendors who are providing services and/or functions on our behalf. They include the vendors who are providing the services of (or relating to):

    • Credit card processing
    • Customer service
    • Marketing
    • Fraud prevention

Access to the personal information which might be needed by the third-party suppliers for performing their functions is granted to them. However, they are not permitted to use or share this information for any other purpose or reason whatsoever. Business Partners are those with whom our products or services may be jointly offered. You can get to know of the involvement of a third party in a product or service that is requested by you as the names of these partners will be appearing on our website. You can also choose to avail of such optional services. In such cases, your information might also be shared with the partners by us. This includes all your personal information. This Privacy Policy does not cover the access or controls the information practices of the business partners; you are hence advised to go through the same before sharing your personal information. Your information might also be shared in:

    • In response to court orders, subpoenas, or any other legal process for establishing or exercising our legal rights, for defending against legal claims, or as may be required by law. In cases like these, Delta Airline reserves all rights for raising or waiving any legal objections or rights that are available to us.
    • In the case when we feel that it is necessary to prevent, investigate, or take action against illegal or suspected illegal activities for the protection and defense of rights, property, or safety of www.delta-airlinereservations.com, our customers, or others and also in relation to our Terms of Service and other agreements.
    • In case of a relation of a corporate transaction like a divestiture, consolidation, merger, or sale of assets.
    • Aggregate and anonymous information might also be shared by us with third parties. These third parties include investors and advertisers. The information communicated does not contain any personal information. It is only used for the purpose of the development of content and services that you might find interesting according to us, the choices that you can make with respect to the collection and usage of your information.
    • The information which is required for offering the travel products and services can be provided by you. They may be requested according to the terms which are mentioned in this Privacy Policy and www.delta-airlinereservations.com Terms of Use. Providing no information is also an option that you can choose. But, the same might be required for making travel purchases or for availing certain specific features that are offered on www.delta-airlinereservations.com. The information can be updated and you can add the same on the member page. Closing the account is also an available option. The procedure to prevent your browser from accepting cookies can be found in the Help section of your browser. It will also give steps to avail the options to know about receiving notifications when you receive a new cookie, disabling cookies, etc. It will not be possible to access certain portions of the site if you don't accept cookies from www.delta-airlinereservations.com.

Protection of your information:
We strive at the protection of any information provided and aim at making you feel comfortable in dealing with www.delta-airlinereservations.com. It is not possible to assure guarantee about the security, the website still has implemented several technical, administrative, and physical security techniques as well as procedures which aids in the protection of your personal information provided to us. For instance, personal information can only be accessed by authorized employees that too only for permitted business operations and functions. We also use encryption when any sensitive personal information is transmitted between our system and yours.
Unauthorized people are prevented from gaining access to your information by the deployment of firewalls and other intrusion detection systems.
Children's Privacy www.delta-airlinereservations.com does not sell travel-related services that can be purchased by children. If any child who is under the age of 13 years sends information, then we use the information only for responding directly to the child.
The child is informed about or needs to have parental consent before receiving the personal information.
External Links:
If any part of www.delta-airlinereservations.com website is linking you to other websites then those sites do not operate under this Privacy Policy. Examining the privacy statements of those websites is recommended by us. This will help to understand the procedures used by those websites for collecting, using, and also for disclosing information.
Contact Us:
Any questions regarding this Privacy Policy (or relating to travel planning or purchases) can be e-mail to us at privacy info@www.delta-airlinereservations.com.

Phishing:
At no point in time is your credit card information or any other details like login name, or password, there is an insecure or unsolicited e-mail or also telephone communication. Emailing or calling you in response to your inquiry for service is only done. We lay great concern about Phishing or Identity theft. We also prioritize the safeguarding of information so as to protect you from phishing. You can visit www.delta-airlinereservations.com to obtain more information about phishing.
Accessing and changing the Account: The information about the order placed will be provided by www.delta-airlinereservations.com to you or anyone else who is mentioned in your account as a contact. The information provided will or can include the following:

    • Information regarding the nature and status of the order
    • Information provided for processing the order
    • Payment information
    • Contact information

Information about your order in cases of some products may also be provided to other individuals who are mentioned in the order. For responding to a subpoena or for complying with the laws, the information might also be provided to a third party. The users have access and the ability to update the personally identifiable information. The personal account profile can be visited any time by logging and clicking on the "My Account" link. My Account gives the ability to;

    • Review and update the Contact Data
    • To remove the Personally Identifiable Information.

Such data or a part of it may be maintained by www.delta-airlinereservations.com in its archives even after the information being removed from the site.

Security of Personal Information Collected: We are committed to the security of data. We have the latest devices for encryption and security. Besides, in order to secure and safeguard the information collected, we have also implemented electronic, physical, and managerial procedures. The transmitting of personal and Credit card information is done by our secure servers. There is no guarantee of 100% security with respect to the information that is transmitted to or from your devices to our site and the information is provided at your own risk. Hence, the liability for loss, theft, unauthorized access, interception of your data is disclaimed by us. You acknowledge and assume all these risks by using this site.

Gathered Personal Information:
We collect your personal and travel information based purely on your bookings. We collect details like your full name, contact information, residential address, email address, fax number, and billing information during member registration and online bookings. We also require information with regards to your preferences in terms of the preferred airline, destination, and travel period. These informative details are of key importance to ensure the correct booking. Rest assured we preserve all information with the highest levels of safety and security.

We also automatically gather information about your computer details including the server, IP address, referring website, and browser. This information is gathered for no other reason than to ensure your protection from fraud.

We use your personal information like name and contact details to process your bookings, send confirmations, manage your account, and provide other essential notifications about your bookings. We also use your information for sending promotional emails and offers, so that you can take advantage of all of our travel-related opportunities.

The most important information collected is your billing details which include your credit card or payment transaction details. We understand the sensitivity of disclosing this information; however, we cannot avoid collecting these details for the purpose of processing your travel bookings. The card number, cardholder name, expiry date, and the card verification value number at the back of the card are essential, but we ensure to restrict the use solely for your bookings.

Refund Policy:
Most of the airline tickets and service fees charged for booking are non-refundable after 24 hours. Tickets may be canceled within 24 hours and up to 3 hours before the flight departure time. A cancellation fee of $50 will be applicable for any cancellations that occur after 24 hours of the reservation along with any charges as per the carrier and balance would remain as a credit that expires after one year.

All cancellations pertaining to airline tickets need to be done over the phone or on the website only. We will only accept refund request if the below-mentioned conditions are met:

  • If you have placed a request for cancellation and refund provided that the fare rules allow for cancellation and refunds.
  • If you are not a “no show.” “No show” refers to the situation where a passenger at the time of boarding the flight is not at the airport and provides no information regarding the same to the airline. In most scenarios, a “no show” booking is not eligible for any waiver from the supplier with regard to refund processing.

We are in a position to secure waivers from suppliers while processing the requested cancellation and refund. However, it may not always be possible for us to do so.

We are not able to provide any specific time frame that may require processing the requested refund. All the refund requests go through a stringent sequential format. Once the request for cancellation has been placed with our customer service agent, you will then be sent an e-mail notification stating that the request has been received. However, receiving a notification does not ensure that you will receive a refund. The e-mail notification is just an acknowledgment that your request has been received and provides you with a tracking number. On receiving your request for cancellation and refund, we will contact the suppliers such as airlines, hotels, and rental car companies to generate a waiver, only if it is eligible for a refund. The decision of the supplier will be final and we will notify you about it.

Our service fees related to the original reservation or booking are non-refundable. Kindly be informed that we are completely dependent on the suppliers' decision when it comes to receiving the requested refunds. Please note that refunds are only possible if airline/supplier rules permit such refunds. Once the requested refund has been approved by the supplier, it may take about 60-90 days from receiving your request to receive credit on your statement. Apart from the airlines and other supplier’s refund-fees, Delta Airline Reservations will charge a post-ticketing service fee as and when applicable. All the refund fees charged are on per passenger and per ticket basis. The refund fee is only applicable if a refund has been authorized by the supplier or a waiver has been received. If the requested refund is not processed by the supplier, then, in that case, we will refund you the post-ticketing service fee charged by us. However, this does not apply to our booking fee for the original travel reservation or booking.

Disclaimer

We solely act as an agent; we create a connection between travelers and suppliers of travel services. We do not own or manage any kind of travel services. We don't declare that we are airlines or are associated with any airlines. Entire branding is authentic for expressive purposes only and does not denote any involvement with any airlines or organization..